每位乘客可以携带一件大行李（29" x 21" x 11" / 74 x 53 x 28 cm）和一件小行李（22" x 14" x 9" / 56 x 36 x 23 cm）。豪华轿车最多可容纳 2 件大行李。我们始终会为您安排最合适的车辆，以确保您的行李能够容纳。如有超大行李，或您不确定行李是否能放下，请 联系我们。
No, don't drink tap water anywhere in Mexico. Stick to bottled or filtered water, and ice is generally safe at resorts and established restaurants. When in doubt, choose bottled beverages to avoid stomach issues.
Tulum is generally safe for visitors, especially in tourist areas. Use common sense precautions: don't walk alone at night, secure your belongings, and avoid isolated beach areas after dark. Exercise caution when out at night.
Yes, tipping is customary and important for the local economy. Give 10-15% at restaurants, small amounts to tour guides and taxi drivers, and tip hotel staff. Generous tipping often results in better service and special treatment.
Swimming in cenotes (natural freshwater pools), visiting the clifftop Mayan ruins overlooking the Caribbean Sea, enjoying fresh ceviche and tacos, and experiencing the vibrant nightlife and beach club scene are essential Tulum activities.
Mexican pesos! US dollars are sometimes accepted at tourist areas, but you'll get better rates using pesos. Credit cards are widely accepted at restaurants, hotels, and shops. ATMs are abundant and accept international bank cards.
Spanish is the primary language, but English is widely spoken in tourist areas including hotels, restaurants, and tour services. Learning basic Spanish phrases is appreciated by locals and enhances your cultural experience.
Tulum is split between the town (pueblo) and beach zone (zona hotelera). Many hotels provide free bicycles, which are perfect for short distances.
November through February offers the best weather with comfortable temperatures and minimal rainfall. Avoid hurricane season (June-October), especially August-September. December-April is peak season with higher prices but ideal beach conditions.
