"Hi Marketa!
Peter was absolutely amazing!! He was professional, courteous, kind, knowledgeable, and friendly. My friend and I had been mugged at the train station the night before and her passport was in the bag that was taken so we were a bit upset when he arrived to pick us up. He immediately picked up his phone, made a few phone calls (to notify our tour that we would be late) and then took us to the US Embassy and helped us translate. They weren't able to help us because it was a weekend, but my friend Carolyn kept saying she had the feeling that when the muggers went through the purse and got the money and cards, they probably threw it away or dropped it and she thought it might be somewhere near the station. I told her this was crazy but Peter drove us to the train station, spoke to someone there and walked us around the tracks to look for the passport to help Carolyn feel better. You'll never believe it but while we were walking back to the car, policemen walked up and started speaking to us. He immediately started talking to them and next thing we know, they pulled out Carolyn's passport! (Someone had found it in the train yard and turned it in!) I know this is a very detailed story, but I wanted you to know that Peter went ABOVE AND BEYOND and we couldn't have been happier with him!! Please tell him thank you again for us and I will be recommending MyDaytrip to everyone here in the US who is traveling abroad. It's a wonderful company! "