每位乘客可以携带一件大行李（29" x 21" x 11" / 74 x 53 x 28 cm）和一件小行李（22" x 14" x 9" / 56 x 36 x 23 cm）。豪华轿车最多可容纳 2 件大行李。我们始终会为您安排最合适的车辆，以确保您的行李能够容纳。如有超大行李，或您不确定行李是否能放下，请 联系我们。
Bilbao is generally accessible for visitors with mobility needs. The modern areas around the Guggenheim are well-designed for accessibility, and the metro system is wheelchair accessible. However, the historic old quarter has narrow streets and some uneven surfaces that may be challenging for wheelchairs and strollers.
Bilbao is very safe for visitors. Crime rates are low, and the city center is well-maintained and regularly patrolled. The Basque region is known for its peaceful atmosphere and welcoming locals. Use standard precautions with valuables, but travelers can feel comfortable exploring the city day and night.
Tipping in Spain is appreciated but not mandatory. At restaurants, leaving 5-10% for good service is common, though rounding up is also acceptable. In pintxos bars, it's typical to leave small change. Taxi drivers appreciate rounding up the fare, and hotel staff welcome tips for exceptional service.
Bilbao offers incredible Basque cuisine including pintxos (small plates), bacalao al pil pil (cod in garlic oil), and txuleta (grilled beef). Don't miss trying local specialties like marmitako (tuna stew), idiazábal cheese, and Basque cheesecake. The city's pintxos bars offer an amazing variety of creative small dishes.
Spain uses the euro (EUR) as its official currency. ATMs are readily available throughout Bilbao, and credit cards are widely accepted at hotels, restaurants, and shops. It's recommended to carry some cash for pintxos bars, local markets, and small establishments that may prefer cash payments.
Bilbao is world-famous for the Frank Gehry-designed Guggenheim Museum, which transformed the city into a global cultural destination. The city is also renowned for its exceptional Basque cuisine, pintxos bar culture, traditional architecture in the old quarter (Casco Viejo), and vibrant arts scene.
Spanish and Basque (Euskera) are both official languages in the Basque Country. Most people in Bilbao speak Spanish fluently, and English is commonly spoken in hotels, restaurants, and tourist areas. Street signs are often in both Spanish and Basque, reflecting the region's unique cultural identity.
The best time to visit Bilbao is from May to September when weather is mild and pleasant. The Basque Country has a oceanic climate with frequent rain, so pack accordingly. Summer offers the warmest weather for exploring, while spring and fall provide comfortable temperatures with fewer crowds and occasional rain showers.
